1. Introduction
SkillsForHer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillsforher.in and use our training programs.
We are an MSME-registered entity operating under the laws of India.
2. Data We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number (WhatsApp), city
- Payment Information: Processed securely through Razorpay (we do not store card details)
- Device Information: Browser type, IP address, device type
- Usage Data: Pages visited, time spent, course completion data
3. How We Use Your Data
Your information is used to:
- Deliver our training programs and course materials
- Process payments and send transaction confirmations
- Communicate updates about your enrolled courses
- Send promotional offers (with your consent)
- Improve our platform and services
- Comply with legal obligations
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze website traffic (Google Analytics)
- Deliver targeted advertisements (Meta Pixel, Google Ads)
You can control cookies through your browser settings.
5. Third-Party Services
We share data with trusted third parties:
- Razorpay: Payment processing
- Google Analytics: Website analytics
- Meta (Facebook): Advertising and remarketing
- WhatsApp Business: Customer communication
6. Your Rights (DPDP Act India)
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a grievance with us or the Data Protection Board
7. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Course enrollment data is retained for 3 years after course completion.
8. Data Security
We implement industry-standard security measures including HTTPS encryption, secure payment processing through Razorpay, and restricted access to personal data.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us:
